Privacy Policy

This Privacy Policy explains how Elite Shelter Rocks Arts Inc. collects, uses, and protects your personal information when you use our website or engage our Services. By using our website or Services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Identity and Contact Information: Your name, business name, email address, phone number, and mailing address.
• Transaction Information: Details about the Services you request, including descriptions of Goods, service instructions, and payment information.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and timestamps, collected through cookies and similar technologies.
• Communications: Records of correspondence between you and Elite Shelter, including emails, service requests, and support inquiries.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, fulfill, and manage the Services you request.
• To process payments and maintain billing records.
• To communicate with you about your service requests, account, and any updates.
• To comply with our legal obligations and enforce our Terms and Conditions.
• To improve our website, Services, and customer experience.
• To send you service-related notifications and, where you have opted in, marketing communications.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it in the following limited circumstances:

• Service Providers: With trusted third parties who assist us in delivering Services (e.g., carriers, storage facilities, payment processors), under confidentiality obligations.
• Legal Compliance: When required by law, court order, or to protect the rights, property, or safety of Elite Shelter, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser; however, disabling cookies may affect certain website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this Policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure. If you believe your information has been compromised, please contact us immediately.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access and receive a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention obligations.
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

To exercise any of these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions or this Privacy Policy, please contact us at:

Email: info@eliteshelterrockarts.com

Phone: +1 (718) 274-9300

Address: 41-18 Berrian Blvd, Astoria, NY 11105